Terms and Conditions - Gardener Honor Oak
Welcome to Gardener Honor Oak. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
Gardener Honor Oak provides professional gardening services to residents in the Honor Oak area. These terms govern your use of our services.
2. Services Provided
We offer a range of gardening services including:
- Lawn Mowing
- Garden Maintenance
- Planting and Landscaping
- Weed Control
- Tree Pruning
2.1 Service Availability
Our services are available from Monday to Saturday, 8 AM to 6 PM. We strive to accommodate your schedule, but availability may vary during peak seasons.
3. Booking and Scheduling
To book our services, you must provide accurate and complete information. By making a booking, you agree to the following terms:
- Bookings can be made online or via phone.
- All bookings are subject to availability.
- We reserve the right to reschedule appointments in case of unforeseen circumstances.
3.1 Appointment Confirmation
Upon booking, you will receive a confirmation email or SMS. Please ensure your contact details are correct to avoid any delays.
4. Payment Terms
Our payment terms are designed to be clear and straightforward:
- Payment is due upon completion of services.
- We accept cash, credit/debit cards, and bank transfers.
- Invoices will be provided after the service is rendered.
4.1 Pricing
Prices are based on the scope of work and may vary depending on the size and complexity of the garden. All prices are subject to change with prior notice.
5. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
5.1 Cancellation Fees
For cancellations made less than 24 hours before the scheduled service, a fee of 50% of the service cost may be applied.
6. Liability
Gardener Honor Oak strives to provide high-quality services. However, we are not liable for any damages resulting from:
- Naturally occurring garden conditions.
- Accidents or injuries sustained during service provision.
- Pre-existing garden issues.
6.1 Insurance
We maintain public liability insurance to cover any accidental damages that may occur during service delivery.
7. Customer Responsibilities
To ensure optimal service, customers agree to:
- Provide access to the property during the scheduled service time.
- Inform us of any specific garden conditions or concerns.
- Ensure that pets are secured during service hours.
7.1 Property Access
Customers must provide clear instructions for accessing the property, including gate codes or any other security measures in place.
8. Changes to Terms and Conditions
Gardener Honor Oak reserves the right to modify these terms at any time. Customers will be notified of any significant changes.
8.1 Notification of Changes
Changes will be communicated via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of the jurisdiction in which Gardener Honor Oak operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action.
10. Intellectual Property
All content provided by Gardener Honor Oak, including text, images, and logos, is the property of the company and is protected by intellectual property laws.
10.1 Use of Content
Customers may not reproduce, distribute, or create derivative works from our content without explicit permission.
11. Termination
We reserve the right to terminate services with any customer who violates these terms or engages in inappropriate behavior.
11.1 Consequences of Termination
Upon termination, any outstanding payments for services rendered up to the termination date will become immediately due.
12. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy.
12.1 Data Protection
All personal data is stored securely and is only used for purposes related to service provision and communication.
13. Force Majeure
Gardener Honor Oak is not liable for any failure to perform services due to circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.
13.1 Notification of Force Majeure
In the event of a force majeure situation, we will notify customers as soon as possible and make reasonable efforts to reschedule services.
14. Entire Agreement
These terms constitute the entire agreement between Gardener Honor Oak and the customer, superseding all prior agreements or understandings.
14.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
15. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Gardener Honor Oak. We look forward to serving your gardening needs.